Cancellation & Refund Policy

The participation to Bengal Travel Mart is subject to the following cancellation & refund policies:

  • Once registered the Buyers will have a call off time till 31st December 2016 in case they are not able to attend the mart. Under this condition the registration fees will be retained and the security deposit along with the FAM trip payment will be remitted.
  • All cancellations must be intimated to BTM by email to buyers@bengaltravelmart.com which further has to be acknowledged by BTM for it to stand valid.
  • In case a Buyer fails to attend the BTM on all three days, the security deposit will be forfeited.
  • IN order to get the refund it is mandatory for the buyer to complete 30 scheduled meetings with the sellers.

Security Deposit Refunds – All Refunds will be made through Bank Deposit / Transfer within 45 working days from the last day of the BTM to the buyers registered bank account.

Please Note: If any participation payment is paid twice for the same transaction, one transaction amount will be refunded via same source within 07 to 10 working days.